Terms of Service

1. Agreement to these terms

These Terms of Service ("Terms") govern access to and use of Venuebo, an event intelligence platform operated by [Company Legal Name]("we", "us", "Venuebo"). By creating an Organization, joining an Organization via an invite link, or otherwise using Venuebo, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a business or other entity, you represent that you have authority to bind that entity.

2. The service

Venuebo lets an Organization (a business running B2B conferences) manage conference sponsors, delegates, and staff, including AI-assisted target scoring, lead capture, agenda personalisation, and related tools. Access is tiered:

• Owner — the Venuebo platform operator, who onboards and offboards paying Organizations.
• Organization admins and staff — manage one Organization's conferences, sponsors, and delegates.
• Sponsor representatives and delegates — attendee-facing users invited by an Organization.

3. Accounts and registration

You must provide accurate, current information when creating an account and keep your login credentials confidential. You are responsible for all activity under your account. An Organization's admins are responsible for who they invite and what roles they grant within their Organization.

4. Subscriptions and billing

Organization access is subscription-based and billed through our payment processor (currently LemonSqueezy). Fees, billing cycles, and any trial terms are presented at checkout. Subscriptions renew automatically until cancelled. [Insert your specific refund/cancellation policy here — e.g. cancel any time, effective at the end of the current billing period; no partial refunds except as required by law.] We may suspend or terminate access for non-payment after reasonable notice.

5. Acceptable use

You agree not to:

• Use the service for any unlawful purpose, or to violate any third party's rights;
• Attempt to gain unauthorized access to another Organization's data or accounts;
• Scrape, harvest, or bulk-export delegate or sponsor contact data for purposes outside legitimate event follow-up, or resell such data;
• Send unsolicited bulk communications through the service beyond what a delegate or sponsor has reasonably consented to as part of attending or sponsoring the event;
• Interfere with or disrupt the service, including through excessive automated requests;
• Upload attendee or contact data you do not have a lawful basis to process.

6. Organization responsibilities and customer data

Each Organization is responsible for the personal data it uploads or collects through Venuebo about its conference delegates, sponsor representatives, and staff ("Customer Data"), including having a lawful basis to collect and process it and providing any required notices or consents to those individuals. As between the parties, the Organization owns its Customer Data; our processing of it on the Organization's behalf is governed by our Data Processing Agreement.

7. Intellectual property

Venuebo and its underlying software, design, and branding are owned by [Company Legal Name] and protected by applicable intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable right to use the service — nothing here transfers ownership of our platform to you.

8. Suspension and termination

We may suspend or terminate an Organization's access for breach of these Terms, non-payment, or suspected fraudulent or abusive use, with notice where reasonably practicable. An Organization's admins may stop using the service and cancel their subscription at any time; Customer Data handling on termination is described in the DPA.

9. Disclaimers and limitation of liability

The service is provided "as is" without warranties of any kind, express or implied. AI-generated content (scoring, battle cards, drafted messages) is provided as a decision-support aid and may be inaccurate — you are responsible for reviewing it before relying on it. To the maximum extent permitted by law, [Company Legal Name] will not be liable for indirect, incidental, or consequential damages, and our total liability for any claim will not exceed the fees paid by the affected Organization in the twelve months preceding the claim.

10. Governing law

These Terms are governed by the laws of [Governing Law / Jurisdiction — e.g. England and Wales], without regard to conflict-of-law principles.

11. Changes to these terms

We may update these Terms from time to time. Material changes will be notified to Organization admins by email or in-app notice; continued use after changes take effect constitutes acceptance.

12. Contact

Questions about these Terms: [Contact Email].